We Help Universities…
- See a 360° view of the student, visitor and faculty experience
- Discover, resolve and respond to issues in real time
- Significantly increase satisfaction and safety
- Skyrocket positive online reviews
- Dramatically decrease negative online reviews
- Manage and auto-respond to online reviews
What One Bad Experience Really Costs Your University
Enter your numbers and watch the true cost add up line by line then see the monthly upside of turning happy students into 5-star reviews.
Real Time Feedback gives you a 360° view of the student, visitor and faculty experience at your university.
Living, Dining, Classroom and Other Facilities
Discover and react to issues experienced in your dining halls, dormitories and classrooms by placing Smart QR codes strategically around those facilities.
Campus Safety
Immediately respond to safety concerns anywhere on campus. Allow for anonymous reporting by students in sensitive situations.
Public Review Management
Today’s college students review everything online. Use Real Time Feedback to manage and respond to your campus’ public reviews on sites like Google, RateMyProfessor.com, and others.
Living, Dining and Classroom Facilities
Find out about issues no matter where your students are on campus.
Students can alert you about issues by simply scanning Smart QR codes strategically placed throughout your campus.
Students Submit Feedback on Your Branded Feedback Page
Smart QR Code Marketing Examples
Campus Saftey
Auto Pilot Rating Requests
Online reviews are almost compulsory for today’s college student. Real Time Feedback can automatically request reviews from happy students and inform the proper staff about student dissatisfaction.
Once students leave your campus they immediately receive a rating request text message or email.
5-star ratings are taken directly to a Google review page for your school.
1-4 star ratings ask the guest to provide details as to why they did not have a 5-star experience.
PUBLIC REVIEW MANAGEMENT
Real Time Reviews
View and respond to public online reviews posted on Google, RateMyProfessor.com, Facebook, etc. all in one platform.
The auto-respond feature will send 4 and 5-star Google reviews one of many different personal customized responses.
New ChatGPT Integration will help you quickly write responses to negative reviews.
Now Integrated With ChatGPT AI
Let AI do the heavy lifting.
It’s a NO-BRAINER!
In our continuing effort to keep Real Time Feedback a game-changer for your family entertainment center, we are happy to announce our most important update yet: the integration of artificial intelligence.
Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any guest Feedback.
You can send the messages as-is or edit them as you see fit.
Understand your university’s online reputation and compare it to your competitors.
Easily create a multi-link page with relevant university information.
Download Our University Brochure
Learn more about how Real Time Feedback can help your university see a 360° view of the student and visitor experience and mitigate risk by discovering and resolving issues quickly.
Key Benefits
Does your current student experience management platform do ALL of this?
SMART QR CODES
On-campus students simply scan the QR codes strategically placed around your campus. Does not require an app download.
ENTERPRISE PORTAL
Enterprise view allows senior officials to see feedback across all campus activities.
AI-POWERED
AI-powered student sentiment analysis lets you quickly gauge your students’ sentiment when they submit Feedback.
DEPARTMENTS
Create departments such as dining halls, security, or dorms so designated staff only receive certain Feedback.
MOBILE & WEB APPS
Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.
RATING REQUESTS
Send students a simple rating request. 5 stars goes to public review sites, and 1–4 stars generate private internal Feedbacks.
CUSTOM ALERTS
Custom alert settings can be set up to ensure Feedbacks do not go without a response.
CUSTOMER MEDIA
Students and visitors can include photos and videos with their Feedback.
Features
REAL TIME REVIEWS
Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.
MULTI LINK CODES
Create QR codes that will direct students to a custom landing page with a variety of links that you can create.
EMPLOYEE FEEDBACK
By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.
CREATE INTERNAL INCIDENTS
Students, visitors and faculty can report internal incidents that can be immediately delegated to the department selected.
LOST & FOUND MODULE
Employees can easily log and track found items in the management portal.
QUICK RECRUIT
Includes QR codes to display on campus that list the positions you are hiring for while capturing applicant contact information.
TRIGGER CODES
Create QR codes that pre-populate messages, instantly sent to management with a single tap.
RESPOND WITH VIDEO
Easily respond to students with a customor pre-recorded video message addressing or thanking them for their Feedback.
MASKED CALLING
Call students from your personal cell phone without fear of exposing your personal cell phone number.
INTEGRATION WITH CHATGPT
ChatGPT AI recommends responses based on Feedback submitted for faster engagement.
Real Time Feedback for Universities FAQs
Why Universities Need Real Time Feedback
Real Time Feedback allows students and management to seamlessly communicate & address issues as they happen. Managers are now able to resolve issues & be proactive in problem-solving, while keeping students and staff satisfied. University managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their students and staff.
After leaving campus, students can receive a personal text from your team inquiring about their experience at your university. Real Time Feedback allows you to take care of situations quickly and respond immediately, reducing negative reviews.
(888) 294-1411
Why Sign Up for Real Time Feedback?
- Instantly enhance student interactions
- Boost positive online reviews
- Contract with no long-term commitment
- Platform is completely customizable
- Daily/weekly/monthly reporting
- Extremely affordable